Shipping & Payment
Cheshire Turf Machinery LTD Delivery Service
All orders placed by 1pm will be despatched on the same working day (Excludes Saturday & Sunday) if orders are placed on a weekend it will be posted out on Monday.
All parts and handheld equipment will be posted out on a next day delivery via DHL. Delivery to mainland UK with a total value under £50 will be charged at the rate of £4.99. Delivery is free where a total order value exceeds £50. (Exclusions apply-see below) This value will be added to your basket unless you choose to collect from Cheshire Turf Machinery SK6 2DN.
Delivery surcharges will apply for larger equipment that cannot be sent via normal delivery channels. Please contact Cheshire Turf Machinery on 0161 494 5673 for an accurate quote prior to placing your order.
When your order is placed.
- You will receive an email to confirm we have received your order.
- Tracking number will be applied to your order and emailed to confirm delivery details
- If you are not in on delivery DHL will attempt to re-deliver on two separate occasions and failing that it will be re-delivered to Cheshire Turf Machinery and a charge will be applied.
Where do we not ship to.
- BFPO addresses, Norther Ireland, Scilly Isles, Channel Islands, Isle of Man or any countries outside of the UK.
- We do not ship any Fuel; this is only available to collect from store.
- Ride-on Mowers, Lawn Tractors and any automotive mowers are excluded from the Free UK delivery on items over £50. We can offer free delivery up to 25 miles from our Stockport branch SK6 2DN on items over £2500.
Damaged or Missing items
- On delivery you notice the boxed item is damaged or missing items please either refuse the item or sign for the item as damaged.
- On delivery you find the number of units don't match the number of units ordered please state the delivery as short delivery
- On delivery you do not have the time to check the delivery please sign for it as unchecked
To make you aware you are responsible to ensure all the above actions are carried out as mistakes can not be rectified with DHL once the item has been signed for.
Damages and discrepancies not reported to Cheshire Turf Machinery within 2 working days via email or telephone, Cheshire Turf Machinery will not be responsible for any carrier related damages or loss reported outside of this two day time frame.
0161 494 5673
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